Payment and Shipping

Your product will leave our warehouse within 3 business days of receipt. Items will be shipped via USPS first class or priority mail or UPS ground services. A confirmation will be emailed to you when the order is received and when the order is shipped. All items should be received within 5-7 days of shipment. Expedited delivery can be arranged. Please contact Kozy Pet via email or phone to arrange for such.

You can place your order:
Online: kozypet.com
Email: info@kozypet.com
By Phone: 877-456-9973 or 916-638-7354
M-F 9:00AM – 5:00PM PST

Credit Cards - We accept Visa, Mastercard and Discover.

Shipping & Handling – We charge $9 per $50 with a cap at $25.

Refunds - We are confident that you will love our products, but if you are not satisfied with any item, please contact us within 30 days. We would be happy to refund your money on the product, although we do not cover or refund the shipping & handling costs.